
Arista is a Wealth Management company that helps both companies and individuals with their investment, retirement, financial planning, and risk management.
We create a web application for both clients and Arista employees to manage their clients' accounts and financial documents securely.
Challenge
Design an application that helps users securely manage customer information and documents in one place.
My role
- Interaction Designer.
- Visual Designer
Understanding the problems
Due to the lack of a custom platform to handle documents and the increasing number of company customers, it was hard for Arista to manage documents on Google Drive and control links and information.
They request a customized platform to manage customers' documents and access them quickly and securely.
The main problems listed:
- Arista Team was finding it hard to search business documents on Google Drive.
- The team felt insecure sharing private document links.
- Customers didn't have a place to see their current financial section.
- Arista Team found it hard to manage clients' documents.
- They found it difficult to control access to files or know what person in the organization has that access.
- Clients find it hard to manage their links.
- Clients couldn't check for the latest activity of its documents.